Student Support

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The Overseas Students Ombudsman

The Overseas Students Ombudsman investigates complaints about problems that intending, current or former overseas students have with private schools, colleges and universities (education providers) in Australia.
For more information, please see the video at http://www.ombudsman.gov.au/about/overseas-students.

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Academic Support

On your first day, you will do a placement test. Your test result helps us make sure that your first class is the correct English level for you. Your teacher is always there to help you. Your teacher will give you feedback each week after you do your weekly test. If there is a topic that you need to improve, your teacher will give you some extra work to do. We regularly ask you for your feedback on our teachers and courses and this helps us to make things better. We have a self-study library where you can do extra work or you can use one of our computer labs to do extra work online. The Director of Studies is always there to listen if you have a concern or worry.

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Personal Support

When you come to a new country, everything is different; the weather, the food, the language. It can be difficult for many students. At Scots English College, we are here to help you. Our staff are friendly and here to listen to you. Our staff can help you with:

  • Finding homestay and other forms of accommodation
  • Airport pick-up when you arrive in Sydney
  • Welfare counselling
  • Academic counselling
  • A 24-hour emergency contact
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Social Activities

When you are learning a language, it is very important for you to mix with other people. This helps you to build your confidence. As part of your English learning, you will have:

  • Optional weekly ‘outdoor and explore’ activities on Fridays
  • Regular monthly excursions to a range of popular locations in the Sydney area
  • Optional evening social activities including movie night, food night and games night.

SOETI Tuition Fee Relief (Under COVID-19)

We understand this is a difficult period and although we are confident that SOETI (SCOTS ONLINE ELICOS TEACHING INITIATIVE) will provide you with a personalized learning environment and boost your course progress, additionally, you will receive the equivalent of 10 hours/Week (total 30hours/Week) of assessable online learning through our Virtual Learning Platform from the 30th of March 2020. This offer is exclusive to SCOTS students (new and existing) under the SOETI program.

Please click Financial Notice for more information.


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