Fluenciation
Enhancing Fluency, Pronunciation & Confidence in English Communication
CRICOS Course Code: NA
Quick Details
Duration: 80 hours (no minimum duration or requirement)
Delivery Mode:In-person (on campus or at a place and location of the students’ choosing) or virtual
Assessment: Formative assessment at the completion of 20 hours, summative assessment at the completion of 80 hours.
Class Size: Available in one-on-one, pair, or group formats (groups of 4+ participants)
Instructors: Highly experienced and qualifi ed English language educators
Flexible Scheduling: Choose from various options including 1, 4, 8, 12, 16 hours per week to suit team availability and learning pace.
Delivery Options and Rates Per Person Per Week
Business Clients
| Hours Per Week | One-On-One | Pairs | Groups 4-7 | Groups 8-12 | Groups 12+ |
|---|---|---|---|---|---|
| 1 HOUR (80 weeks) | In person: $100 p/w Online: $95 p/w | In person: $80 p/w Online: $70 p/w | In person: $50 p/w Online: $40 p/w | In person: $40 p/w Online: $30 p/w | In person: $300 p/w Online: $260 p/w |
| 4 HOURS (20 hours) Recommended | In person: $380 p/w Online: $360 p/w | In person: $300 p/w Online: $260 p/w | In person: $180 p/w Online: $140 p/w | In person: $140 p/w Online: $100 p/w | In person: $100 p/w Online: $80 p/w |
| 8 HOURS (10 weeks) Recommended) | NA | In person: $560 p/w Online: $480 p/w | In person: $320 p/w Online: $240 p/w | In person: $240 p/w Online: $160 p/w | In person: $160 p/w Online: $120 p/w |
| 12 HOURS (6.5 weeks) | NA | NA | In person: $420 p/w Online: $300 p/w | In person: $300 p/w Online: $260 p/w | In person: $180 p/w Online: $140 p/w |
* Bookings for in-person sessions are held either on campus or at place and location of the learner(s)’s choosing (i.e. home, offi ce).
* Bookings for in-sessions off campus will incur a transportation fee, calculated based on the location and its distance from the college’s CBD campus.
For General Students - Personalised
| Hours Per Week | One-On-One | Pairs |
|---|---|---|
| 1 HOUR (80 weeks) | On-Campus: $100 p/w Online: $95 p/w | NA |
| 4 HOURS (20 hours) Recommended | In person: $380 p/w Online: $360 p/w | On-Campus: $300 p/w Online: $260 p/w |
For General Students - Group Lessons
| Hours Per Week | Groups 4-7 | Groups 8-12 | Groups 12+ |
|---|---|---|---|
| 8 HOURS (10 weeks) Recommended) | On-Campus: $320 p/w Online: $240 p/w | On-Campus: $240 p/w Online: $160 p/w | In person: $160 p/w Online: $120 p/w |
| 12 HOURS (6.5 weeks) | On-Campus: $420 p/w Online: $300 p/w | On-Campus: $300 p/w Online: $260 p/w | On-Campus: $180 p/w Online: $140 p/w |
| 16 HOURS (5 weeks) | NA | On-Campus: $320 p/w Online: $280 p/w | NA |
Fluenciation is designed for career-driven individuals whose English speaking and listening skills may be holding them back from achieving their professional goals, academic aspirations, or desired lifestyle. This 80-hour course is ideal for:
Refugees and Migrants
Refugees and migrants looking to enhance their English profi ciency for better integration into the workforce and community.
International students
International students who do not require a student visa but seek to improve their fluency and pronunciation for social purposes or academic or professional success.
Working professionals
Working professionals across various industries aiming to overcome communication barriers and advance in their careers.
Please note, this course is non-accredited and is suitable only for individuals who do not require a student visa. For international students seeking a
student visa, we recommend the PRONCOM course (or other CRICOS approved courses), which is fully government-accredited and offers similar benefits with the added credential.
In today’s globalized workplace, effective communication is key to productivity, collaboration, and client satisfaction For non-native English-speaking professionals, even minor pronunciation challenges can create barriers in conveying ideas clearly, leading to misunderstandings and reduced confidence.
The Fluenciation Program offers a practical solution to these challenges, equipping students or employees with the tools they need to communicate confidently and effectively. Here’s why this program is a valuable investment for you or your organization:
1. Boost Productivity:
Clearer communication reduces the time spent clarifying information, leading to more efficient teamwork and streamlined project execution.
2. Enhance Client Relations:
Improved fluency ensures that employees represent your brand with professionalism, fostering stronger relationships with clients and stakeholders.
3. Empower Employee Confi dence:
By eliminating the anxiety around pronunciation and language barriers, employees can focus on their work and contribute more effectively in
meetings, presetations and other business and social in teractions.
4. Promote Inclusivity & Diversity:
Supporting language development for non-native speakers demonstrates a commitment to diversity and inclusion, creating a more supportive and dynamic workplace culture.
5. Tailored Industry-Specific Training:
Unlike generic language courses, Fluenciation is customized to meet the specific communication needs of your industry, ensuring immediate applicability in day-today tasks.
Investing in your employees’ communication skills is not just about language—it’s about empowering your team to perform at their best, fostering
innovation, and driving your company’s success.
Fluenciation offers specialized content for various fields some of which are for business and/or for general purposes:
Nursing
Childcare
Business and Marketing
IT
Construction
Hospitality
Academic English
English Exam Preparation
Hobby-related English (Golf, surfing, acting etc.)
Refugee Fair Start
Fluenciation is designed to immerse students in industry- or hobby-specific vocabulary through a dynamic combination of phonetics, phonology, and immediate corrective feedback. This approach rapidly enhances fluency, speech intelligibility, and comprehension skills in a short period. Rather than spending time on tedious grammar rules, Fluenciation prioritizes vocabulary acquisition, speaking, listening, and pronunciation, empowering students to communicate confidently at work and in social settings. Our goal is to eliminate the constant pauses associated with mental translation and reduce the anxiety of being misunderstood due to accent or pronunciation issues.
To read more about the course’s methodology, please check this Pronunciation & Communication Course (PRONCOM) - SCOTS English College.
These Terms & Conditions (“Terms”) govern your enrolment in the Fluenciation course (“Course”) offered by SCOTS English College Pty Ltd ABN 91 605 117 575 (“we”, “us”, “our”, “the College”). By enrolling in the Course, you agree to these Terms and our policies, including the Cancellation & Refund Policy and Privacy Policy.
1. Your Rights Under Australian Consumer Law
1.1 Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to:
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a remedy (repair, replacement, re-supply, or refund) if the service is not delivered with due care and skill, not fit for purpose, or not delivered within a reasonable time.
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compensation for any reasonably foreseeable loss caused by our failure to meet a consumer guarantee.
1.2 These rights are in addition to, and do not limit, your rights under these Terms or other laws.
2. Enrolment & Acceptance
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Enrolment is confirmed once we accept your application and your fees are paid.
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We may refuse or cancel enrolment if eligibility criteria are not met. If this happens, we will provide a full refund of fees paid.
3. Course Delivery
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We will provide the Course as advertised on the official webpage and brochure.
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We may adjust delivery mode (e.g. online or in-person) if required, but we will ensure this does not disadvantage you.
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If you request delivery at your own premises, an additional transportation fee may apply.
4. Fees & Payment
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All fees are in AUD and must be paid by the due date.
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Instalment options may be available by agreement.
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Late or non-payment may result in suspension of access until paid.
5. Changes & Rescheduling
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If you need to reschedule classes, we will make reasonable efforts to accommodate your request.
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If we reschedule or cancel a class, you will be offered an alternative or a refund for the affected class.
6. Assessment & Completion
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Assessments occur at the 20-hour and 80-hour points.
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Certificates are issued upon satisfactory completion of course requirements.
7. Intellectual Property
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All materials remain the intellectual property of SCOTS English College.
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You may use them only for personal study and not for distribution or resale.
8. Conduct & Termination
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You must follow reasonable rules of conduct.
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We may suspend or cancel your enrolment if you engage in serious misconduct.
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In such cases, refunds will be handled under the Cancellation & Refund Policy.
9. Limitation of Liability
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Nothing in these Terms excludes your rights under the ACL.
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To the extent permitted by law, our liability is limited to re-supplying the services or paying the cost of having them re-supplied.
10. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
This Cancellation & Refund Policy (“Policy”) supplements the Terms above and applies to cancellation, withdrawal, or refund for the Fluenciation Course.
1. Cooling-Off Period
1.1 After enrolment confirmation and payment, you have a cooling-off period of 7 calendar days during which you may cancel and request a full refund of the Course Fee, provided no classes have yet commenced.
1.2 If the Course has commenced during the cooling-off period, the cooling-off right is void.
2. Withdrawal by Student
2.1 If you withdraw from the course prior to commencement, we will refund 100% of the fees paid (minus any non-refundable administration fee, if applicable).
2.2 If you withdraw after the Course has commenced but before halfway through the program (i.e. before 40 hours of instruction), you may be eligible for a pro rata refund for the unused portion of the Course, less an administration charge (e.g. 10 % of the unused portion).
2.3 If you withdraw after halfway point (after 40 hours), no refund is available for remaining classes.
2.4 Refunds will generally be processed within 30 days of confirmed withdrawal.
2.5 You must submit a written notice of withdrawal to the College (email or letter). The date of withdrawal is the date we receive your notice.
3. Cancellation or Change by College
3.1 If we cancel the Course before commencement (for operational, staffing or regulatory reasons), you will receive a full refund of all fees paid, or may transfer into a future equivalent course at no extra charge.
3.2 If we cancel or materially alter the Course (e.g. change many hours, reduce content) after commencement, you will receive a pro rata refund for unaffected classes (or be offered a transfer to an alternative schedule).
3.3 If we reschedule a class and you reasonably cannot attend the new time, you may request a makeup session or refund for that class.
4. Non-Refundable Items
4.1 The following may be non-refundable (unless required by law):
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Any non-refundable administration or enrolment fee (if disclosed at enrolment).
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Bank or transaction fees incurred in payment or refund processing.
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Transportation or travel costs associated with in-person off-campus sessions that have been delivered or incurred.
4.2 Any cancellation or request for variation made at very short notice (e.g. less than 24 hours before scheduled class) may forfeit the fee for that class (i.e. no refund for that class) at the College’s discretion.
5. Refund Method & Timing
5.1 Refunds will be made to the original payment method (where possible) or by bank transfer into a nominated account.
5.2 We aim to process refunds within 30 calendar days of finalising the withdrawal or cancellation eligibility.
5.3 Interest is not payable on refunds.
6. Disputes Over Refunds
If you dispute the refund amount, please submit your complaint in writing (with supporting documents). We will assess and respond within a reasonable timeframe. If unresolved, you may use mediation or legal processes under relevant consumer protection laws.
7. Special Circumstances
In rare cases (e.g. serious illness, death, significant personal hardship), at the College’s discretion, we may deviate from this Policy and grant a refund or credit of part of the fees, subject to supporting documentation (e.g. medical certificate).
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Fluenciation Program Flyer
To begin studying at Scots English College, you need to:
- Be 18 years old or older
- Complete a placement test to assess your current level of language proficiency or provide previous evidence of English proficiency, for example, a certificate from another ELICOS provider, an IELTS, TOEIC or TOEFL certificate (or equivalent)
- Please be aware that the English language skills level required by Scots English College may be different from the level of skills required for your student visa application. Your progress through the levels is based on your performance.